Frequently Asked Questions

Get answers to common questions about Steam Eye Mask.

Our steam eye mask add-on typically lasts 10 to 15 minutes when paired with a massage or facial. Therapists monitor comfort and can adjust temperature or length to suit sensitivity and preference.

Yes. The Steam Eye Mask uses gentle, hypoallergenic materials and controlled heat. We perform a brief check and can lower temperature or skip the treatment if you have sensitive skin, allergies, or recent eye procedures.

We recommend removing contact lenses before using the Steam Eye Mask to avoid irritation and ensure proper steam exposure. If you can’t remove them, tell your therapist so they can adjust the treatment accordingly.

One to three times per week is effective for most people to relieve eye strain and dryness. Use as needed after long screen sessions; consult our staff if you have chronic conditions for tailored frequency.

Avoid the Steam Eye Mask if you have an active eye infection, recent eye surgery, open wounds near the eyes, or uncontrolled medical conditions. Always inform staff about medications, rosacea, or pregnancy concerns before use.

Yes — the Steam Eye Mask is a flexible add-on for massages, facials, and relaxation packages. Request it when booking or upon arrival and your therapist will include it seamlessly during your session.